About Us and Our Commitment to Clients 


Agents partnering with clients as family in Central Ohio to Achieve Protection

Through good times and bad, an insurance agent serves as a trusted guide along the winding path of life. Whether expanding your business or recovering from a car accident, this individual provides informed advice and reliable protection. At Hoffmann and Associates Insurance Services, Inc., we take pride in our ability to meet and exceed this standard. 

Regardless of the direction life takes you, we’ll be there to offer peace of mind with comprehensive insurance services. Stating we treat clients as family isn’t a cliché, it’s the framework with which we conduct business. We’re proud to say this reputation often supersedes our marketing efforts, resulting in long-lasting client relationships and a business built on their referrals. 

An Encompassing Insurance Program

Insurance is often an industry professionals stumble upon as a career. However, that simply wasn’t the case for Alan Hoffmann, who founded our agency. A second-generation insurance professional, Alan followed in his father’s footsteps after studying risk management and insurance services at the Fisher College of Business at The Ohio State University

Alan Hoffmann’s wealth of experience and willingness to do whatever he can to meet client needs, trickles down to all facets of our business. Following the standard he sets forth, agents combine their own experiences with a passion for insurance. This model results in comprehensive insurance solutions - turning negative situations into positive outcomes. 

Jackie Bauman, who applies more than a decade of experience as an insurance agent, heads our personal insurance program. Whether seeking protection for a residence or vehicle, Jackie can tailor coverage to secure your essential assets. Many individuals seek to combine their homeowners and auto insurance into a multiline policy. This can result in discounted rates and additional coverage offerings. Jackie will work with you to determine the best route toward protection, including bundling policies. 

On the commercial side, Whitney Watts is the account manager for our business insurance program. Whitney channels strong business acumen with attention to detail to coordinate coverage for companies of various sizes and scopes. For small to medium-sized businesses, we recommend a business owners policy (BOP). A BOP combines property insurance, general liability insurance, crime insurance, and additional coverages into a single, cost-effective policy. 

Katrina Hunter and Bryan Long round out our staff. Throughout the lifecycle of your policy, Katrina is available to offer unbeatable customer service. Katrina, who is commonly referred to as ‘the velvet pit bull,’ is known for her passion for helping others and determination to complete any and all tasks thrown her way. Sharing this dedication to clients, Bryan was brought up in the insurance industry. He learned first-hand the art of quality client care from his grandfather, who owned Pipes Insurance Agency in Newark, Ohio dating back to 1932. 

Our staff is enthusiastic to learn about your needs and match those requirements with personalized insurance coverage. To begin this process, request a quote at your convenience. 

A Staple in the Insurance Industry and in the Community

Just like you, we live and work in Central Ohio. This close proximity to our clients gives us an advantage when customizing policies. By residing in the same neighborhoods and driving around the same turns, we understand the risks prevalent to the area and pursue coverage accordingly. 

We also partner with a collection of established, national carriers. This partnership ensures a reliable insurance product backs each policy written. For clients, this translates into personal, one-on-one attention with an agent, accompanied by a wide-range of coverage sections.  

Aside from our commitment to insurance, we’re also passionate about the community. 

This dedication begins at the top, as our owner, Alan Hoffmann, currently serves as the president of the Newark Sport and Event Commission that oversees The Lou and Gib Reese Ice Arena.  In the past, Hoffmann acted as president of the Newark Ice Hockey Association, Grandview Heights Chamber of Commerce, and Gamma Iota Sigma (The International Risk Management, Insurance, and Actuarial Science Collegiate Fraternity). Hoffmann is also a supporter of the Spielman Gridiron Classic, which affords resources to high school athletes, athletic departments, and raises money for breast cancer research. He is a former board member of the Granville Chamber of Commerce and NAIFA Columbus (The National Association of Insurance and Financial Advisors). 

Our collective agency is deeply involved with the following organizations:

Franklinton Board of Trade

Granville Chamber of Commerce

Licking County Chamber of Commerce

New Albany Chamber of Commerce

Tri-Village Chamber Partnership

Having an insurance agent on your side can make a difference. Working with an individual who knows you and your community is an essential piece of the puzzle. At Hoffmann and Associates Insurance Services, Inc., we fit this requirement. We look forward to welcoming you into our family of clients. 

For more information regarding our insurance services, contact our agency

Additional Resources: 

Insurance Tips and Updates (Insurance Information Institute (III))

Insurance Consumer Guides for Small Businesses (National Association of Insurance Commissioners (NAIC))


Our Location

Hoffmann and Associates Insurance Services, Inc.

5005 Pine Creek Dr.
Westerville, OH 43081
Main office: 614-450-1133

Our Providers

Usually changing vendors can be a hassle. The switch was not a hassle at all, it was very easy! They were fast, efficient, and friendly! If you are looking for an insurance company, they are a great company, great people, excellent and competitive products. You should give them a call.
K. Caldwell
We are so honored to be voted one of the top insurance agencies by ColumbusCEO - Best of Business 2015. We thank all of our clients for their business and support.
K. Hunter
"If you don't have Jackie and Alan on your team, you are crazy. They are absolutely amazing with every aspect of what they do. I was extremely satisfied just having them as my agency, but little did I know how much they would go above and beyond to help me with my claim when my wife was in an accident. The insurance company was dragging their feet and not paying the doctors bills. I wasn't asking for extra money, I just wanted the bills paid. After 5 months of messing with them, Jackie called them and got it resolved!!! I was FLOORED. She did all of this with a smile and didn't make me feel like I was bugging her at all. Just an overall great company with great people who go above and beyond to serve their clients."
M. Fisher
We are so proud of our own, Alan Hoffmann, he was voted one of the top insurance agents in ThisWeek Community Newspapers for 2015. We couldn't agree more! Congrats Alan!
K. Hunter
"Alan Hoffmann, as great as an insurance agent as he is, even better person."
T. Butler
"Thank you for following up with me and providing the information. Your service is great! "
S. Brooks
"Excellent Service ~ Alan Hoffman has provided 15 years of service to all my personal and business needs, he reviews my policies regularly and understands how my family, business and economic indicators affect how I protect my assets. No matter who is available when I call the service and answers are consistent, their ability to understand my needs is always the same, exceptional! What I like best about Hoffmann and Associates' service is the ability to review multiple carriers for my needs and always getting someone to help when I call."
J. Wallace
"From Alan down the customer comes first. Everyone is responsive, professional, and friendly, which comes naturally to Hoffmann & Associates, but is not that common."
D. Jacobs
"Very well done with a great attitude and attention to detail. This was the easiest switch of our entire insurance package ever--- and GREAT rates!"
J. Hoyt
"I just wanted to take a few minutes and write to you regarding my insurance for my homes and cars. I had been dealing with another agent for over 25 years. I had always had good service in the past but became dissatisfied when I was trying to get some information for my daughter's insurance. They would not return her calls nor my calls. That is when I contact ed you. I began with a price quote, which truly impressed me showing a very large savings.Your company made it very simple to change my insurance over for both my cars and homes. The thing that truly impressed me was when I had to file for a claim. That is always a good test. I have both a rental property and also a personal home insured with you. Due to the hail last year we had extensive damage to my rental property and just minor damage to my own personal home. Your company truly impressed me with the fast service of the claims adjuster and also the fast payment for the claim. I am very happy with the service and also the savings that your company provides. If you should ever have a need for recommendation I would always be glad to help."
D. Fravel
"I am writing this letter to commend your company for the excellent service I have received. I have switched not only all of my corporate insurance accounts, but also my personal. Your staff has been friendly, thorough and efficient. They have answered all of my questions and even kept me on toes in responding to them for the information. However, the best part of all this is that I have saved thousands of dollars over what I was paying for insurance before. I have referred many of my friends and family to you, both for their personal and business lines of insurance. You can count on me to continue to do so. Thank you for your attention to my business."
D. Stevenson
"Your overall service is outstanding. Never had to make a claim before and had heard lots of stories from others that had me "worried". My experience was totally different, it was easy, quick, and hassle free. THANK YOU!"
K. Lykins
“My husband and I have been using Hoffmann & Associates for years. They are so pleasant to talk to when you have questions and really helpful when you need help with a claim. They are better to work with than those large companies. I will never use another company again.”
K. Sustar
“I would recommend Hoffmann & Associates. They have friendly customer service, answer anything you ask them, and shop best insurance company's price for me.”
“I was worried about cost and coverage. Turns out my previous coverage was a little lacking and cost more... Working with Alan was an awesome. He was available when my wife and I were. His staff was able to answer all my questions fast. When I call their office, I never had to talk to a machine or push buttons. I always talked to a person. They are real people that understand what you need and that you also want to be reasonable.”
“The speed with which Hoffmann & Associates found the right insurance for our needs and the knowledge we received was our favorite part of working with them. Give them a try. You just might wish you'd found them sooner.”