Being new to the organization I found Hofmann and Associates helpful in explaining the insurance situation that was in place prior to my employment. My concern was making sure not only did we have sufficient coverage, but that the transition would be smooth and timely without any gap or unneeded overlap. They reached out to me to introduce themselves while recommending their services. They followed up and circled back with me at the the exact time needed to proceed without needing to run up against a tight deadline.They thoroughly explained coverage options, while also understanding my situation of being a solo-run not for profit.If you are someone who appreciates working with one central person who is dedicated to your business vs. going through a phone tree of several individuals that occasionally look at your needs, I would suggest you reach out to Hoffmann& Associates.
I bought a dental practice and had an insurance policy for the practice that was about to expire. As a new business owner, I wanted to understand it before I renewed and needed help rather quickly. I was referred to Hoffmann & Associates from my financial planner. They didn't know me at all but jumped in and help me understand and improve my policy all before the expiration date (and it was a tight timeline). You don't see customer service like that much anymore. I am thankful and lucky to have this firm helping me on my journey as a new business owner!
Usually changing vendors can be a hassle. The switch was not a hassle at all, it was very easy! They were fast, efficient, and friendly! If you are looking for an insurance company, they are a great company, great people, excellent and competitive products. You should give them a call.
We are so honored to be voted one of the top insurance agencies by ColumbusCEO - Best of Business 2015. We thank all of our clients for their business and support.
"If you don't have Jackie and Alan on your team, you are crazy. They are absolutely amazing with every aspect of what they do. I was extremely satisfied just having them as my agency, but little did I know how much they would go above and beyond to help me with my claim when my wife was in an accident. The insurance company was dragging their feet and not paying the doctors bills. I wasn't asking for extra money, I just wanted the bills paid. After 5 months of messing with them, Jackie called them and got it resolved!!! I was FLOORED. She did all of this with a smile and didn't make me feel like I was bugging her at all. Just an overall great company with great people who go above and beyond to serve their clients."
We are so proud of our own, Alan Hoffmann, he was voted one of the top insurance agents in ThisWeek Community Newspapers for 2015. We couldn't agree more! Congrats Alan!
"Alan Hoffmann, as great as an insurance agent as he is, even better person."
"Thank you for following up with me and providing the information. Your service is great! "
"Excellent Service ~ Alan Hoffman has provided 15 years of service to all my personal and business needs, he reviews my policies regularly and understands how my family, business and economic indicators affect how I protect my assets. No matter who is available when I call the service and answers are consistent, their ability to understand my needs
is always the same, exceptional! What I like best about Hoffmann and Associates' service is the ability to review multiple carriers for my needs and always getting someone to help when I call."
"From Alan down the customer comes first. Everyone is responsive, professional, and friendly, which comes naturally to Hoffmann & Associates, but is not that common."
"Very well done with a great attitude and attention to detail. This was the easiest switch of our entire insurance package ever--- and GREAT rates!"
"I just wanted to take a few minutes and write to you regarding my insurance for my homes and cars. I had been dealing with another agent for over 25 years. I had always had good service in the past but became dissatisfied when I was trying to get some information for my daughter's insurance. They would not return her calls nor my calls. That is when I contact ed you. I began with a price quote, which truly impressed me showing a very large savings.Your company made it very simple to change my insurance over for both my cars and homes. The thing that truly impressed me was when I had to file for a claim. That is always a good test. I have both a rental property and also a personal home insured with you. Due to the hail last year we had extensive damage to my rental property and just minor damage to my own personal home. Your company truly impressed me with the fast service of the claims adjuster and also the fast payment for the claim. I am very happy with the service and also the savings that your company provides. If you should ever have a need for recommendation I would always be glad to help."
"I am writing this letter to commend your company for the excellent service I have received. I have switched not only all of my corporate insurance accounts, but also my personal. Your staff has been friendly, thorough and efficient. They have answered all of my questions and even kept me on toes in responding to them for the information. However, the best part of all this is that I have saved thousands of dollars over what I was paying for insurance before. I have referred many of my friends and family to you, both for their personal and business lines of insurance. You can count on me to continue to do so. Thank you for your attention to my business."
"Your overall service is outstanding. Never had to make a claim before and had heard lots of stories from others that had me "worried". My experience was totally different, it was easy, quick, and hassle free. THANK YOU!"
“My husband and I have been using Hoffmann & Associates for years. They are so pleasant to talk to when you have questions and really helpful when you need help with a claim. They are better to work with than those large companies. I will never use another company again.”
“I would recommend Hoffmann & Associates. They have friendly customer service, answer anything you ask them, and shop best insurance company's price for me.”
“I was worried about cost and coverage. Turns out my previous coverage was a little lacking and cost more... Working with Alan was an awesome. He was available when my wife and I were. His staff was able to answer all my questions fast. When I call their office, I never had to talk to a machine or push buttons. I always talked to a person. They are real people that understand what you need and that you also want to be reasonable.”
“The speed with which Hoffmann & Associates found the right insurance for our needs and the knowledge we received was our favorite part of working with them. Give them a try. You just might wish you'd found them sooner.”